StarMate Community Guidelines
Not for one night, but for the one.
Welcome to StarMate — the cosmic dating app designed for those who believe that real connections are written in the stars. Our mission is to create an authentic, safe, and meaningful experience where people meet not just by chance, but by destiny.
These Community Guidelines exist to keep StarMate a space where everyone feels respected, seen, and valued. They are built on our core values of authenticity, kindness, and cosmic respect. By using StarMate, you agree to follow these principles and help us keep the universe of StarMate a safe orbit for love.
1. Age Requirement
You must be 18 years or older to use StarMate. Accounts found to belong to minors will be permanently removed. We also prohibit photos or videos depicting anyone under 18 years of age, including childhood photos.
2. Be Your True Self
StarMate is for real people looking for real connections. Each account should represent one person only. You must use accurate photos and details — no filters, fake profiles, or misleading information. We believe honesty builds the strongest gravity between souls.
3. Respect Others
We expect all members to treat one another with dignity and empathy. You don’t have to agree with everyone, but you must respect their right to exist and express themselves.
Harassment, intimidation, bullying, or repeated unwanted contact (online or offline) is strictly prohibited. If someone unmatches or stops replying, respect their choice. Do not attempt to contact them through other channels.
4. No Hate, No Discrimination
StarMate celebrates diversity and inclusivity across every galaxy. We have zero tolerance for hate speech or discrimination based on race, ethnicity, nationality, religion, gender identity, sexual orientation, or disability.
Using slurs, hate-based language, or promoting exclusionary ideologies will result in immediate removal.
5. Keep StarMate Safe
User safety is our top priority. We don’t allow any behavior that threatens, encourages, or causes harm to others. This includes stalking, doxxing, or any kind of physical, emotional, or psychological abuse. Violent, graphic, or disturbing content is strictly forbidden.
6. Respect Boundaries
Being bold is great; being disrespectful isn’t. Do not post or send sexual, offensive, or crude content. Unwanted advances or explicit imagery are not tolerated. Profiles containing nudity or sexually suggestive material will be removed.
7. Consent is Cosmic Law
Every interaction should be based on mutual and clear consent. Consent can be given and withdrawn at any time. StarMate has zero tolerance for any form of sexual coercion, exploitation, or non-consensual contact. Respect every boundary — both emotional and physical.
8. Follow the Law
Illegal activities are not welcome on StarMate. Do not use our app to buy, sell, or promote illegal goods or services, share explicit content involving minors, or engage in any exploitative behavior.
9. No Commerce, Just Connection
StarMate is for genuine connections, not transactions. You cannot use it to advertise, promote, or sell products, services, or events. Paid arrangements or compensation-based relationships (of any kind) are strictly prohibited.
10. No Scams or Impersonation
We do not tolerate deception. Do not create fake accounts, impersonate others, or attempt to manipulate users for personal or financial gain. Misusing reporting tools or submitting false claims is also not allowed.
11. Respect the Support Team
Our StarMate support team is here to help you. Treat them with kindness and respect. Abusive or aggressive communication toward our team will not be tolerated.
Reporting
If you see content or behavior that violates these guidelines, report it directly through the app or email us at support@starmateapp.com. Our moderation team reviews every report carefully to protect our users and maintain the safety and integrity of the StarMate community.
Reports are confidential. We will never share your identity with the person you reported unless required by law. We do not disclose account details to anyone except the account owner.
Appeals
If your account or content has been removed and you believe this was an error, you can submit an appeal by emailing support@starmateapp.com. StarMate reserves the right to make final decisions to protect our community and uphold our values.
Together, we make StarMate a space for authentic connection, cosmic respect, and real love.