StarMate

Cookie Policy

Cookie Policy

At StarMate App LLC ("StarMate," "we," "our," or "us"), your privacy and trust are at the heart of everything we do. We use cookies and similar technologies to help make your cosmic journey through StarMate smooth, personalized, and secure—just like your stars intended.

We want you to fully understand how and why we use cookies, so let’s break it down in plain language.

1. What are cookies?

Cookies are tiny text files stored on your device when you visit a website or use an app. They hold small bits of data—like your preferences, login details, or app usage—so that your next visit feels faster, more personalized, and more aligned with your experience.

Cookies are specific to web browsers (e.g., Safari, Chrome). Since StarMate is a mobile and web-based app, cookie use is limited but still important in some cases.

2. When and how StarMate uses cookies

We use cookies and similar tracking technologies mainly in two scenarios:

  • When you visit our Help Center or website: If you access support.starmate.app or starmate.app from a web browser, cookies may be stored on your device.
  • When analytics are needed: We use Google Analytics and Apple App Analytics to understand how users interact with our website and mobile app. This helps us make your experience more intuitive and enjoyable.

These cookies help us:

  • Analyze traffic patterns and user behavior.
  • Improve app performance and design.
  • Fix bugs faster.
  • Ensure content is relevant and engaging.

You can always choose to disable or limit cookies in your browser or device settings, but this may affect some website or help center functionality.

3. Types of cookies we use

Essential cookies: These are required for the app and website to function properly (e.g., login sessions, security, preferences).

Performance and analytics cookies: Used to understand how users engage with StarMate’s app and site (through Google and Apple analytics tools).

Functionality cookies: Help us remember your preferences—for instance, language settings or region.

You can manage or delete cookies at any time using your device or browser settings. Here are some useful links:

If you opt out, some parts of our website or help center may not function as intended—but the core app experience won’t be affected.

We may update this Cookie Policy from time to time to reflect new features, regulations, or technologies. When we do, we’ll update the date at the bottom of this page and notify you where appropriate.

6. Contact us

If you have any questions about our Cookie Policy or privacy practices, contact our Privacy Officer:

Privacy Officer
StarMate App LLC
Los Angeles, California, USA
Email: privacy@starmate.app

Last updated: October 1, 2025